Owing to increased freight costs due to Covid-19 we are currently not shipping to the United Kingdom

FAQ HTML

How long does it take to cook the sausages?

The UPAN takes between 9-10 minutes to cook the sausages fully once preheated. Watch our video comparing the different results between the UPAN and a traditional cast iron skillet here  Pan vs UPAN

Apart from cooking sausages what else can you use the UPAN for ?
The design of the UPAN concentrates the heat to a central point, which makes it ideal for cooking bacon and the curved surface will allow you to sear meatballs evenly all the way around. Watch our two videos on cooking Crispy Bacon and Meatballs

What is a seasoned cast iron coating and what happens if it gets damaged?

The seasoned finish on the UPAN is 100% flaxseed oil that is been heated to 800c. This bonds it to the cast iron to form a natural non-stick coating free off PFAS (poly-fluoroalkyl substances). For more information about seasoned cast iron cookware and how to repair and maintain the surface follow our blog here link  How to clean and maintain your cast iron cookware

Do you ship internationally and what are the shipping times ?

We do ship internationally and have seperate websites for Australia and the New Zealand

All order are dispatched 7.30 am Mon to Saturday from Wellington New Zealand
Usually our estimated shipping times to the UK are are as follows:
  • NZ to the Heathrow 7 days 
  • For England add 1-2 days
  • For Wales add 2-3 days
  • For Scotland add 2-4 days
  • For Northern Ireland add 4-6 Days
  • For any other queries please check out our Shipping Policy

Can you use cast iron on an induction hob ?

The UPAN is solid cast iron and works well on induction hobs as well as 

  • Solid electric hobs
  • Radiant ring elements
  • Gas burners
  • Ceramic cooktops
Its single piece cast iron construction means it can also be used
  • In an oven
  • On a bbq
  • Over an open fire

Check out the UPAN being used on a gas element then straight into the oven when making Toad in the Hole

    Are the UPAN packaging and shipping cartons recyclable?

    All our packaging is brown paper based and the shipping cartons are made specifically for the UPAN to minimise waste

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